tourism

Latest trends in mobile:

• over a third of folks are using Facebook with their handheld device. (that’s over 200 Million people!)
• Travelport reports more than half of business customers now use mobile technology for researching and booking hotels.
• 80% of these folks said mobile applications offering suggested restaurants and bars around the hotel location and a similar number want suggestions for recreational activities.
• 71% think Wi-Fi should be standard in hotel rooms.  (Just who are the other 29% hotel bookkeepers?)
• EMarketer estimates that 31% of mobile Internet users / 34% of smartphone users (nearly 25 million US mobile users) will research travel information on their mobile devices before making a trip this year. Nearly 12 million will use the mobile channel to book their plans.

I have answers to the most common reasons why many tourism folks haven’t started working on a handheld version of their website.

• You don’t know where to start. You hesitating because you don’t know what to do or how to do it.   Ask your guests what kind of info would be helpful.  Think like a traveler.  That’s a good start. Then see this little video.
  • Start with a map
  • Your phone number
  • Your SMS text number (if you don’t have one, get one.  Simple solution is a dedicated cell phone, but there are other options – Google Voice, Toktumi.)

• You can’t afford another website. You can’t afford NOT to have a mobile site.  Your traditional website will be gathering dust and be all but forgotten once you see the responses to your mobile efforts grow.  Check out Onbile.com and try their mobile website creation tool.  We used it to create our site.  Makes it easy to make changes anytime online and opens in a browser for those with mobile devices instead of our main site.  Oh, btw, it’s Free.
• You think your site looks just fine on the tiny screens. Get real.  Even with those fancy phones that zoom in are poor substitute to a well designed mobile website.  Take care of simple things for your traveler with a clean minimalist site.
• You don’t have the time to get working on your mobile site. You will soon have lots of time.   When all the business is going to those who make the time to create their mobile site.
• You think this accelerating growth trend is temporary and that folks will soon abandon their mobile devices? Your website is probably still a free geocities website and you still use a  hotmail address.  How did you ever find yourself on this page discussing mobile websites and tourism?

What are your thoughts on mobile websites? Any tips or resources to share?  Do you use a mobile service, a web or app designer that could help others get their mobile site up and running?

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