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Apple has introduced a slew of new products in their annual iPod makeover. This year however, it’s really time for more than just the back to school kids to pay attention.

Here are the four most important reasons why your tourism business should invest in a new iPod and benefit from understanding the possibilities of iPod / iTunes makeover to improve your business.

  1. High Definition video is built right into the iPod Touch. Are you kidding me? Go to your favourite big box store and look into buying an HD video camera to shoot video for your business. For $200 you can have an HD video camera that does a heck of a lot more than shoot video!  Your international guests can even make person to person video phone calls over wifi networks – with an iPod!
  2. Experience how easy it is to make handheld reviews and give recommendations. iPod Touch with it’s inherent wifi and instant access to apps makes it easy guests to review your business.   Another reminder to open up the wifi in your building (and beyond) and invite guests to leave reviews.  Traveler reviews is the currency of social networking.  If you are still charging guests for wifi, get an iPod, and learn how easy it is to post reviews on the likes of TripAdvisor, Yelp! and others.  Maybe once you see how guests use it, you’ll give wifi away (like you do with the towels and napkins) like the cool hotels and restaurants do.
  3. Start building your location-based information resource for guests. The introduction of camera on iPod Touch will create a larger uptake in the use of QR (Quick Response) codes and other optical triggers like Microsoft Tags to allow you to provide rich media to your ideal guests.  Consider, what information, photos, video, music, audio can I share with my guests here and now that would enhance their experience.  QR codes let guests with iPhones Touch instantly link to that content.  Serve the family market, put QR codes on garden gnomes and send the kiddies on their way. (thx @nancyarsenault).  Got an amazing piece of art hanging on your wall, link to the artists Wikipedia page.  Got a translated verson of your menu online? Link to it from your existing menu. …. etc.  QR codes is how McDonalds in Japan provides nutritional information on their food products.
  4. With Ping Apple has made it easy for fans and followers to give music recommendations.  Could Ping be the next social network your guests want to follow you on. You play music at your location right?  Ever had a guest wonder who your favourite musical artists are?  Who is playing in your background music?  I wonder if your guests might want to follow you for your musical tastes?  The future of Apples social network could make it THE location to share photos and video along with music. Is Facebook’s lunch next on Apple’s menu?   Wouldn’t it be easy for Apple to let you share your calendar, status updates, etc. with your iPod or iPhone contacts through such a network as Ping?
    Ping social network

Got any ideas on a fifth reason your restaurant, hotel or inn should buy a new iPod?

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Apple announces iPod Nano and iTunes Upgrades

Apple transformed the marketing of tourism when the iPhone became the connected device of choice among digital travelers. Today, Apple announced a number of new enhancements to iTunes and their most importantly the Apple iPod nano music device.

iPod Nano – Video

ipod nano with videoiPod Nano, the small little music player that fits into the smallest of Christmas stockings will bring video into the hands of everyone. Last year I wrote about how the Flip Video camera could be an important tool for getting video to market your tourism business.

The current Flip Video has 4 gigabytes of memory.

The new iPod nano will record video on a flash drive with up to 16 gigabytes for less than $200!

Couple that with a device that is syncs with your computer via iTunes and has one click upload to Youtube capability and you are making it easier than ever for anyone to create and share video.

The device will clearly be marketed to youth – it has no still camera capability, nevertheless, there are important implications for travel and tourism businesses.

With Video on iPod Nano, Video will be Ubiquitous

91% of people who have cell phones have them with them within arms reach 24 hours a day. Stats aren’t available on how in-touch people are with their Flip Video camera, but its a safe bet that they have their portable music player a lot closer, a lot more often (most are iPods of course).

What that means: It will be as convenient for iPod nano owners to shoot video as it is for cell phone users to make phone calls.

Get it?

iPod Nano spurs questions for Tourism

iPod Nano announcement means it’s time for a few important questions the tourism industry needs to start thinking about (if you aren’t already):

  • How are you going to encourage your guests to share video that inspires other travelers?
  • How are you going to monitor social media for video representation of your region, property or experience?
  • How can you include the needs of digitally connected travelers to make sharing of content easier? Think wifi and power needs. (Please tell me you are still not charging for wifi access?)

What questions come to mind for your region or business?

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Give Me HD Video I say . . .

September 30, 2008

Have you noticed that the worlds most popular video sharing site YouTube has increased the maximum Video Clip Upload Size to 1GB. For those of you who have been waiting to start capturing video for your tourism business in High Definition until you had somewhere to use it, the time may be right. YouTube is [...]

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