From the monthly archives:

January 2011

If you are not using cloud services for file sharing, email, shared calendars and shared document editing, you probably aren’t making the most of your team. Todd takes to the ice again, just watch he doesn’t slash you in the shins if your are committing the latest offence to rankle him – desktop email!

Links:
Dropbox
Gmail
Google Docs
Google Calendar

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DMO’s – Stop spending money, start spending time

by Todd Lucier on January 26, 2011

I attended a regional tourism meeting last week. I heard this quote from a speaker at the local information centre:

“People want to be able to get the information they want right away just by touching the screen.”

  • She wasn’t talking about making websites better for iPod or iPad screens or a handheld device screens.
  • She wasn’t talking about asking a question on Twitter or Facebook and having someone at the visitor centre answer it.
  • She wasn’t talking about offering free wifi to travelers in the region.

Any of which I would wholeheartedly support. . .

She was talking about purchasing digital kiosks so that travelers could get out of their vehicle, come into the visitor centre, walk up to a terminal, figure out how to use it, tap their finger on the screen, search for what they want, write down the information that was presented so they could call or email, and walk out of the visitor centre with no information in their hand, except what they wrote down.

ARE YOU KIDDING ME?

I feel a rant coming on.

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Lace ‘em up for This Week in Tourism (video)

January 21, 2011

Get your team engaged in social media, just check the ice before setting them loose. Give your team a set of insightful social media guidelines and you won’t get tripped up by unexpected happenings. You’ll be ahead of 96% of the industry that finds themselves without a social media policy.

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An important reminder about how to tweet with @ in Twitter

January 14, 2011

I received an @message on Twitter today that caused me to pause and say “OMG OMG”. Take a peak and before reading below: Do you notice anything that is not quite right in the first @message compared to the second? Take a moment to notice the difference and discover an important reminder about how to [...]

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Video Rant on Video (This week in Tourism video)

January 14, 2011

I know it’s kind of like filming yourself making a film, or looking in a mirror with a mirror, but this week’s video rant is all about video and we all know that Google will give us a kick for using the same word in the title three times, but that’s a rant for another [...]

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2011 will be all about MEDIA:
This week in Tourism (video)

January 7, 2011

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Thoughts on Handhelds in Restaurants for 2011

January 4, 2011

As we turn another page and enter a new decade, I find myself thinking about technology and restaurants. As a customer, how do you see handheld technology being used to enhance your dining experience? I captured this bit of video while trolling the aisles of the BC Hospitality Expo in Vancouver late last year. The [...]

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