We’ve written about Survey Monkey Before, but when I received the Muskoka Community Network News, I thought it provided a better description of the value of such free online services as www.surveymonkey.com
MCN says,
It’s important to ask customers for feedback from time to time to find out what they like about your services and products. Survey Monkey offers a free version online which is perfect for a small tourism business. If you can manage with the free survey option which gives you up to 10 questions per survey and up to 100 responses, it is an excellent way to get customer feedback easily and quickly.
Consider offering a coupon with the email as a thank you. This hassle free way to survey customers seems to provide a higher ratio of responses than the traditional mail-out survey.
“Muskoka Community Network used Survey Monkey to ask Satellite Internet program participants what they found most beneficial with their new access to broadband. It was easy to set up and view results of the survey. We sent the participants an email request to complete our short survey and included a link to the survey. Our responses started almost immediately. Once the email was sent out, people replied to the online survey and we could view their answers immediately. ”
For adding more customization to your survey like adding your logo or having the page appear as if it’s part of your website you can pay a three month subscription at $60.00 US or $200.00/Year.
~ source: Muskoka Community Network News http://www.mcnet.ca
{ 2 comments… read them below or add one }
Online surveys are a great way to get quick feedback about what people are thinking. I have been using Zoomerag for the last couple of years and was surprised by what people are thinking and how we can modify our plans based on that info.
Agreed, online surveys are very effective and much faster/cheaper than traditional methods (I’m assuming, of course). I found this rather useful competitive analysis, even if it is slanted toward one product: http://www.instantsurvey.com/compare.asp